Servicing The Albuquerque Area For Over 15 Years
At Duke City Heating and Cooling, we are here to serve our beloved Albuquerque community. We are committed to providing you excellent customer service throughout your entire experience with us. We strive to schedule times convenient for you and complete the job within budget and on time. Getting the job done right the first time is our focus. As a result, you save time and money!
100% Customer Satisfaction is our goal. If something goes wrong, we make it right! It is our commitment to you.
Prompt job completion
Value our customer’s time
Cost-effective HVAC service from beginning to end
Constantly exceeding expectations
Honest, reliable, and a great value
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Heating Frequently Asked Questions
- Different conditions in the house determine how often the filter needs to be changed, such as pets, cigarette smoke, dust etc. We recommend checking your filter every 2 months to gauge how often it needs replacement.
The average life of a furnace is around 20 years with routine maintenance. If your unit is around this age, it may be more cost effective to have it replaced versus keeping up with repairs.
New Mexico gas is responsible for the gas line up to the meter. Any appliances or lines after the meter are the responsibility of the homeowner. We can check your appliances for any code violations and depending on your situation, the problem may be corrected with a repair. Some situations require the replacement of the appliance in question.
A single-stage furnace has just one gear when it runs. A two-stage furnace has a low gear and a high gear. A two-stage furnace will run in a lower gear in milder weather versus a single stage which will run in a higher gear.
Load calculations are used to determine the size of a furnace needed to heat your home. They take into account total square footage, home construction, and the weather conditions of the area. Furnaces are usually sized with the coldest days of the year in mind. With New Mexico’s mild weather, a furnace running at full capacity is not always necessary. That’s where a two-stage furnace comes in. Two-stage furnaces start in a lower stage of heat which uses less gas and electricity thus cutting down on utility costs. On days where the demand for heat is greater, the furnace will run at full capacity
We recommend checking your filter as the first step for any issues with your furnace. If it is dirty, change it and give it a day to see if it improves. If not, give us a call to troubleshoot the unit.